“ Alvin and Andy made the perfect team. No pressure, no onerous upsells, straight shooters. Alvin knows his product and effectively highlighted the key points of each model and trim and made the test drive process seamless. He's also very personable and made conversation...View More ”

“ Ben was extremely helpful throughout the whole car buying process at Mazda. He was patient, professional, and really worked with us to get the price we wanted for the car. He made everything feel stress-free and was honest and transparent the entire time. We never felt...View More ”

“ We stop at the dealer looking for a SUV my wife liked. Sales Ben came to us and shown every model might interest us. After he explained each with different functionalities, we test driver CX-5 and CX-50, then we made our decision. Ben is a very helpful salesman, not just...View More ”

“ The people here are amazing! This is my 4th Mazda with Puente Hills Mazda and each visit they go above and beyond to help their customers. Javier and Andy were patient and respectful with our needs and Ryan made the process even smoother. I can’t emphasize enough how well...View More ”

“ Alvin made the experience straight forward and clear! ”

“ Good and fast service with Rene & Isaiah thank you ! ”

“ Good and friendly service from Rene, he approached us as soon as we got here and showed us around the cars we wanted to look at. Also Isaiah helped us go through the car and made sure the car was ready to go ”

“ Hi, my name is Derek Ling. I would like to share my experience buying new car at Puente Hills Mazda, I am highly recommended if anyone wanted to buy a new car, especially Mazda brand please go and check out this dealer. The dealer itself are super Nice and clean on top of...View More ”

“ José Dayoub made my vehicle purchase an exceptional experience from start to finish. He was highly knowledgeable and took the time to walk me through all the car’s features, making sure I felt confident and informed. He also went the extra mile by helping me download and...View More ”

“ Came to puente Mazda in LA today, very good experience! :-) Isaiah walked us through the paperwork, he was very knowledgeable about the car answered all my questions was patient! I encourage anyone looking for a good car to come to puente Mazda in LA and make sure you ask...View More ”

“ Homer and Ben were very friendly and helpful. The whole process went very smoothly. ”

“ Edwin and Andrés made my experience so easy. I had previously leased my 2023 Mazda cx 5 and came in for a trade in. They were so helpful and friendly and even helped me pick a middle name for my baby. ”

“ Jose was very helpful and also very knowledgeable about the cars. He answered all my questions about the car ”

“ Fantastic dealership. Isaiah knew the cars inside and out, and worked really hard to get me a deal I was happy with. They pulled a few strings to get me an amazing deal on a new cx-5. The dealership itself looks newly renovated also with a nice waiting area ”

“ Quick and efficient service for your Mazda ”

“ Bought my first car here, great customer service, huge helped from Ben and Sean! Recommend to look for them because for real they actually communication and got to work with me to get a good deal. Unlike other dealerships Ive been to previously very uninteresting and...View More ”

“ I truly had the best experience with Puente Hills Mazda! Long story short- they helped me when I needed it the most! I used to go to the Thousand Oaks branch, but ever since the great Cynthia left, that dealership has yet to care. Cynthia referred me to Sean who helped me...View More ”

“ Great service, had me out in 3 hours. ”

“ This is my 2nd time coming to this dealership to buy a car. The other car I purchased 10 years ago was recently totaled when someone ran a red light. Ben was the salesman I had this time. He was very courteous and helpful in finding me the right car for my needs at the...View More ”

“ The lease process went very smoothly. Sean and Ben were very accommodating, helping us stay within our budget while getting the car we wanted. They truly listened to our needs and showed genuine compassion throughout the experience. This is truly a dealership that knows how...View More ”

“ Sean was great, Worked with me and was fully transparent on the deal. Car was exactly as wanted and deal was seamless, Above and beyond customer service and Great deal. ”

“ Yoan and Daniel both provided me with great customer service. ”

“ Isaiah was very welcoming and friendly. Very forthcoming with information. Very helpful and easy to deal with. No aggressive sales tactics. Just easy going transaction. I would recommend him to anyone looking to buy a car. Easiest car deal I’ve had. They worked with me to...View More ”

“ Devin was super helpful in replacing my car key batteries. Also offered very helpful tips ”

“ Had a great experience working with Yoan while buying my new 2026 Mazda CX-30. He was incredibly patient, never pushy, and made sure I felt comfortable with every step before making a decision. He took the time to walk me through the process and even helped coordinate...View More ”

“ 3rd CX5 leased from this “dealer” 4th CX5 leased from Mazda 2025 CX-5 leased on January 2025 under 7000 miles battery completely drained “no warning” Contacted Mazda Roadside Assistance brought the vehicle to the dealership … After checking in the vehicle, was...View More ”

“ Javier made my car buying experience very easy. He was transparent with everything and very helpful. I would definitely recommend him to others interested in buying a vehicle. He checked in regularly and cares about his job. I LOVE MY MAZDA!! ”

“ Isaiah Becerra was an excellent salesman and made my car buying experience smooth, strees-free, and enjoyable from start to finish. He was knowledgeable, patient, and took the time to make sure I found the perfect Mazda for my needs. I never felt pressured, only supported...View More ”

“ Cant say enough about my whole experience with mazda. Almost 10 years of service . Best part is the service dept cust service, all the guys are great and respectful. Arthur is very very helpful and accommodating always makes the interactions highest quality of...View More ”

“ First time buying a car and my experience was great. I was dreading getting a new car because I hate car dealerships but the amazing staff at this Mazda dealership made my experience great and I felt like they really wanted to give me the best deal. Shout out to Andy and...View More ”

“ I used Mazda Puente Hills to lease a CX30. The rep, Sean Swanson, was outstanding. He was professional, responsive, knowledgeable and reliable. He was very fair and accommodating in all my requests. I rarely have such experience with any sales experience and even less so...View More ”

“ Ben was super helpful in delivering my car and making sure the process was smooth! He was also very kind and patient in answering questions. He also checked in with me afterwards to make sure everything was running smooth with the vehicle! ”

“ I’ve been coming here for service for a while now, and every visit has been a great experience thanks to Ramiro and Arthur. One of them always takes care of me whenever I come in, and they are consistently professional, patient, and extremely detail-oriented. They take...View More ”

“ Last day of 2025, we got a great price for CX-30. Ben and Alex are both very nice and patient to introduce cars, sales manager Ryan is kind too. Perfect environment right here. Five stars recommended. ”

“ Great experience with Mazda on Christmas Eve. In particular I appreciated the guy that handled my transaction, Edwin. He is not a kid and he knows what is talking about. I wish more guys in car sales acted like him. He isn’t just there to sell a car, he’s there to work. ”

“ Bad experience with the service department: Took my car in on a Friday for a basic oil change and tire rotation. This was only my second time coming here—the first visit went smoothly with no issues at all. Shoutout to Arthur, the advisor who helped me that day—he was...View More ”

“ I am extremely disappointed with the level of customer service I have received. All I wanted was some information regarding my vehicle leasing contract, yet it has been unnecessarily difficult to obtain. I have made multiple phone calls, none of which were answered. I was...View More ”

“ Still don't understand why there is a $5k mark up on the car now. And they keep saying it happen every where. Bad sale man ”

“ Bad experience with the service department. Today I have appointmemt 7:20 a.m. for an oil change & tire rotation. I met the ART SOTO advisor. Normally, I always do the service at Puente Hills Mazda. Eeverytime when I have been here great work and service have been great,...View More ”

“ I bought a new Mazda CX-5 in this dealership on November 1st, 2025. But I keep getting iStop error messages flashing during driving, so I keep calling and bringing the new CX-5 back to dealership. Today, February 24, 2026 is the 3rd time repair, they replaced my instrument...View More ”

“ Very bad experience – beware I had a very bad experience with this dealer’s parts department. I sent my assistant to purchase three parts. They first provided a written estimate, which we had on hand. Later the same day, when we went to pay, they issued an invoice for...View More ”