We are confident that the reviews will serve as an endorsement of everything we are trying to do at Puente Hills Mazda. Take a look at what past visitors have had to say about their experience working with us. If you have a testimonial that you would like to submit, we would be happy to read it. Feedback is important to everything we do here at Puente Hills Mazda. We are learning and growing and always looking for ways to refine our customer service experience.
4.9 out of 5 stars
I've had some pretty bad experiences at other dealerships before but not here everyone one was great helen went above and beyond for us !!! Just feeling greatful!!!
Absolutely above and beyond phenomenal service at this dealership! Everyone with whom I spoke was extremely polite and went out of their way to help me - particularly Bennett in the Service department, who is a total life saver and all around wonderful human being. I'd highly encourage anyone shopping for a Mazda or looking to get some work done to head straight here.
I could have given 5 starts if they handle the lost 2nd set of keys properly, so i give them 4 stars. I will still go back to them in the future. Christian and Ernesto are great.
I had test driven a CX-5 at a dealership nearer my home, but they simply didn't want to negotiate. I contacted a few different dealers (via the Mazda Website) asking for their best price and Puente Hills responded quickly and professionally. I started talking to Justin , a friendly considerate and professional gent. We settled on a price and then Justin delivered the car to me in Ventura. Yes! He drove the car from Puente Hills to Ventura - and I signed all the paperwork at my kitchen table. Brilliant experience and we absolutely love the CX-5... More
Puente Hills Mazda with Fleet Manager Sean and team members Andy & Finance Specialist Ricardo treated my family like royalty. They showed genuine care during our shopping & purchasing process and immediately earned our trust. We bought a 2019 Mazda CX-5 Grand Touring for our daughter. Sean & Andy were very knowledgeable regarding the CX-5 and answered all questions with professionalism & ease. We have never dealt with such an honest & outstanding team in all our years of purchasing new vehicles. Sean & his team are unique in the auto purchasing world and Puente Hills Mazda is lucky to have them. If you want a beautiful Mazda vehicle & honest, first class customer service, go see Fleet Manager Sean & any of his team members.... More
Andy and the staff are very friendly and caring they make you feel welcome. Andy listen's to your needs and not just sells you a vehicle, but sells you the right vehicle. Andy earns the trust of your clients and this is the reason I came back to buy another vehicle from Andy. To me Andy is a assets to your dealership. I am a loyal customer to Mazda because the CX-5 saved my life. Thank you to all your staff and specially to Andy. I will highly recommend him and the dealership to family members and friends.... More
I started off with Ernesto, and while we didn't quite "click", he was smart to hand me off to John. John was able to work a GREAT deal for me. Unfortunately, given the distance and the fact that another dealer was willing to lose A LOT of money on a deal, I ended up at another dealership. However, John Almiron is a top notch Salesman with high integrity and a an extremely positive attitude. He was clear with what he could and couldn't do, and even texted to congratulate me on the deal. TOPNOTCH and STAND UP Guy! Go SEE JOHN!... More
Justin was very knowledgeable and explained all the features in our car. He was able to answer all our questions and was very personable. It was a pleasure doing business with him.
It was quicker than usual, I really appreciated the efficiency and genuine care they took into making sure I was completely happy with my purchase. They have a lot of great advice to offer, they go above and beyond to make things possible to work in your favor. Honestly the best service I have ever had, and it was the first time I bought from Mazda. I usually go to my Ford dealership where I have been going for years and felt comfortable with, but I decided to go outside my comfort zone to Mazda. Definitely left an impression with me that's for sure! Looks like I found a new car dealership home! I can continue to talk about how amazing these guys truly are, but I'd rather you come see for yourself. Alberto and his team are great!! Go Team Puente Hills Mazda!!... More
We had the best experience at Puente Hills Mazda. They gave us the best service and a deal that we could not walk away from.