We are confident that the reviews will serve as an endorsement of everything we are trying to do at Puente Hills Mazda. Take a look at what past visitors have had to say about their experience working with us. If you have a testimonial that you would like to submit, we would be happy to read it. Feedback is important to everything we do here at Puente Hills Mazda. We are learning and growing and always looking for ways to refine our customer service experience.
We arrived at the this dealership to purchase a new Mazda cx9 signature. The staff greeted us and seemed genuinely happy that we were there. Helen made the pursching process simple and worked on getting us the best deal on the 2017 cx9 signature. My wife enjoyed the amenities offered, including th...e wide selection of complimentary coffees and teas. My infant enjoyed the children's play area.Show more
28 Feb 2017
Pre-agreed on a price over the phone with General Manager so the purchasing process was straight forward. Daniel was helpful in closing the deal. No pressure from other departments, such as financing or extended warranty or add-on, was experienced.
24 Dec 2016
My mother's car broke down and had been in the shop more than out. We were sent here by a friend of the family that works here. It was a great experience for us we were greeted by a very kind older gentleman Charles he was very welcoming and kind. He help us find the right car that fit to my mom's l...iking and was very patient and and answered all the questions we had. The overall it will be a place to buy my next car for sureShow more
25 Oct 2016
Came in with an appointment. When I got there, the car was pulled out front for inspection and a test drive. Pricing and financing was quick and easy. Overall no pressure buying environment.
19 Mar 2016
Enjoyed dealing with Jasmine, not pushy but went the extra mile to provide answers when needed (could say she played a big part in my decision). Alvin was most helpful in answering questions on functions of the car. Two great people to do business with - they both get 5+ stars! Love my new Mazda6 'z...oom zoom'.Show more
29 Feb 2016
Tyler is one of the best car salesman I ever have to deal with. He really know what he's doing. Easy to deal with. Nice personality. Keep up the good work Tyler. Go Mazda !
20 Feb 2016
I went to Puente Hills Mazda to purchase a Mazda 3 hatchback and thanks to Tyler I walked away with a 2016. The car drives beautifully and am very pleased with the mileage. The salesman was friendly and knowledgeable without being overbearing. I will definitely recommend this dealership and will be... coming back!Show more
22 Jan 2016
I called the dealership and spoke to Andrea late Sunday night about a quote on a Mazda 3 S Grand Touring Hatchback with a manual transmission. She spoke to her manager and called me back with a fair price. A few minutes later, to my surprise, she texted me a picture of the manufacturer's sticker on ...the car, for the EXACT make and model I was looking for. I had informed her about how other dealerships had misled me about having the make and model of the car I wanted. This thoughtful gesture on the part of Andrea was the reason I why I decided to drive the 25 miles to the Puente Hills dealership the next day. Upon arrival Andrea greeted me and put me into contact with Tyler who continued the high level of professionalism. Tyler patiently answered all my questions and was candid and upfront about my best pricing options. And of course I walked away with the exact car I wanted for the fair price that I was looking for. Thank you to Andrea and Tyler and the entire team at Puente Hills for the excellent experience.Show more
16 Dec 2015
I had fun testing Tyler's customer service/tolerance. At the end he was able to give me a car that I'm happy with. He still needs to get my new rims and tires installed and I'm confident he'll come through. Deal was made in a reasonable amount of time from test drive to crunching numbers, however pa...per work took longer than I would've preferred.Show more
14 Nov 2014
I stop going to Mazda service felt because of horrible service.
Thought I would try 1 more time . plus I had a coupon.
what a pleasant surprise.