Disclaimers

Terms of Use

Guiding Principles:

In connection with your transaction, Puente Hills Mazda may acquire information about you as described in this notice, which we handle as stated in this notice.

We may collect personally identifiable information such as name, postal address, telephone number, e-mail address, social security number, date of birth, etc This personal information is collected and used by Puente Hills Mazda staff for the purpose of facilitating a relationship or business transaction.

Our website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.

Puente Hills Mazda does not sell, rent or disclose e-mail addresses to other organizations.

Please read Puente Hills Mazda's privacy policy before using this website. By using Puente Hills Mazda's website, you acknowledge and agree you have read and agree to the following privacy terms.

In connection with your transaction, whether online or at our dealership, Puente Hills Mazda may acquire information about you as described in this policy, which Puente Hills Mazda handles as stated in this policy. Puente Hills Mazda may collect personally identifiable information such as name, postal address, telephone number, email address, social security number, date of birth, etc. While Puente Hills Mazda makes reasonable efforts to secure all data submitted via this website, Puente Hills Mazda cannot guarantee security of personal information, and all information submitted via this website is at your own risk.
By visiting this website and/or agreeing to share your location with Puente Hills Mazda, Puente Hills Mazda may acquire non-personally identifiable information about you, such as your geographic location, internet service provider, internet browser, IP address, search engine or referral source you used to access this website, and browsing preferences. By using this website, you acknowledge and agree Puente Hills Mazda may use this anonymized information to improve the experience of our customers and visitors to this website.
Puente Hills Mazda uses cookies on this website to help collect some identifiable personal data. The cookies also enable Puente Hills Mazda to tie the URL of the device you use to provide certain personal information on Puente Hills Mazda's website to other personal information you may provide to Puente Hills Mazda at the dealership. This personal information is collected and used by Puente Hills Mazda for the purpose of facilitating a relationship or business transaction and customizing Puente Hills Mazda's interaction with you. By entering and using our website, and by voluntarily providing Puente Hills Mazda with your personal information, you consent to Puente Hills Mazda tying your personal information to the URL of the device you use to enter Puente Hills Mazda's website. Disabling the cookies on your web browser or withholding your personal information at the dealership will prevent Puente Hills Mazda from tying your URL to any personal information you provided to Puente Hills Mazda at the dealership.

In addition, Puente Hills Mazda or our business partners use Google Analytics to help collect and process some of the information Puente Hills Mazda collects about you. To learn more about how Google uses data when you use this site, please review Google’s privacy policy here: www.google.com/policies/privacy/partners/.
Puente Hills Mazda's website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.
Puente Hills Mazda only shares your information with our affiliates or business partners, and such disclosure is made only in connection with our regular business practices. Puente Hills Mazda does not sell, rent, or disclose email addresses to any other organizations.
If you have any questions about this policy or Puente Hills Mazda's privacy practices, please contact Puente Hills Mazda.

Privacy Policy and Consumer Notice

Effective Date: January 1, 2020

DEALERSHIP (“DEALERSHIP,” “we,” “us” or “our”) respects the privacy of the information you have entrusted to us. This Privacy Policy (“Policy”) applies to both the online and offline collection of personal information by DEALERSHIP. By using our website and services (collectively, the “Services”), you acknowledge you have read and understand the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use our Services.

INFORMATION COLLECTED

We collect the following categories of information from and about you:

  • Contact information, such as name, postal address, email address, and phone number.
  • Information regarding your lease or finance terms and monthly payment amounts, that we may obtain from third-party sources.
  • Information regarding the mileage on your vehicle, which is collected when you bring your vehicle to our dealership’s service department, or that we may obtain from third-party sources.
  • Geolocation information.
  • Online identifiers, such as username and IP address.
  • Usage information, such as how you and your device interact with our website (e.g., the pages you visit or the search terms you enter).
  • Other information, such as your car preferences, or information regarding your potential trade- in vehicle, that you provide or that we may obtain from third-party sources.

COOKIES

We, and third parties we allow, use cookies and other similar technologies. Cookies are small text files placed on your device that uniquely identify your device and which a website can transfer to a consumer’s hard drive to keep records of his or her visit to a website. We, or third parties, may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device’s hard drive until you delete them or they expire. Different cookies are used to perform different functions, which are explained below:

  • Essential.   Some cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our website. Without these cookies, we cannot enable appropriate content based on the type of device you are using.
  • Analytics.   We use Google Analytics to measure how you interact with our website and to improve your user experience. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at https://support.google.com/analytics/answer/6004245?hl=en.  Google also provides a complete privacy policy and instructions on opting-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
  • Targeted Advertising.   We use cookies to compile information on our users’ interaction with our website.  We use this information to serve ads to you off of our website.

There are several ways to manage cookies. You can control the use of cookies at the browser level by instructing your browser to accept cookies, disable cookies or notify you when receiving a new cookie. Please note that if you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. Please visit www.networkadvertising.org to learn more. Note that opting-out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.

USE OF INFORMATION COLLECTED

We use the information we collect from you for the following purposes:

  • To provide our Services.
  • To send you marketing communications.
  • To respond to your requests and inquiries.
  • To improve user experiences by making our website easier to use and navigate.
  • For other legitimate business purposes.

SHARING AND DISCLOSURE OF INFORMATION

We may share or disclose your information to the following categories of third parties and for the following reasons:

  • To third-party service providers, agents or independent contractors who help us maintain our Services and provide other administrative services to us.
  • We may share your personal information in the course of any reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.
  • We may disclose your personal information to law enforcement, government agencies, and other related third parties, in order to comply with the law, enforce our policies, or protect our or others’ rights, property or safety.

COLLECTION AND USE OF INFORMATION FROM CHILDREN

Our Services are not intended for children. We do not knowingly collect personal information from children, and none of our Services are designed to attract children. In the event that we learn that a person under the age of 13 has provided personal information to us, we will delete such personal information as soon as possible.

OPT-OUT

We provide you the opportunity to opt-out of marketing communications by clicking the “unsubscribe” link in email communications or by contacting us using the contact information provided below. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed.

Additionally, we may send you information regarding our Services, such as information about changes to our policies and other notices and disclosures required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature, rather than promotional.

THIRD-PARTY LINKS

Our website contains links to other sites. DEALERSHIP is not responsible for the privacy practices or content of such other sites. If you have any questions about how these other sites use your information, you should review their policies and contact them directly.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits visitors to the Services who are California residents to request certain information, once a year, regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share your information with third parties for such purposes.

If you are a California resident, as of January 1, 2020 you have the following additional rights:

  • You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information.
  • You have the right to request information about our sale or disclosure for business purposes of your personal information to third parties.
  • You have the right to opt-out of the sale of your personal information to third parties.  We do not sell your personal information to third parties.
  • You have the right to request the deletion of your personal information. Please note that notwithstanding your request, California law permits us to retain certain categories of personal information for numerous purposes, including to complete a transaction, to perform a contract between you and DEALERSHIP, and to comply with a legal obligation, such as a record retention requirement.
  •  You have the right to not be discriminated against for exercising any of these rights.

If you would like to exercise one or more of the above rights, please contact us using the contact information provided below.

NOTICE REGARDING PUBLIC POSTING AREAS

Please note that any information you include in a message you post to any public posting area is available to anyone with Internet access. If you do not want people to know your email address, for example, do not include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. DEALERSHIP IS NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.

SECURITY

We implement reasonable security measures to ensure the security of your personal information. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, DEALERSHIP cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. If we learn of a security-systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. We may post a notice via our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

ASSIGNMENT

In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal information collected via the Services.

PRIVACY POLICY AND NOTICE AS FINANCIAL COMPANY

FACTS---WHAT DOES DEALERSHIP DO WITH YOUR PERSONAL INFORMATION?

 Why?  Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?  The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

  • Social Security number and income
  • Credit history and credit scores
  • Employment information and checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

How?  All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons we choose to share; and whether you can limit this sharing.
 

Chart for Reasons We Can Share Your Personal Information

How does Dealership protect my personal information?  To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 

How does Dealership collect my personal information? We collect your personal information, for example, when you:

  • Give us your contact information
  • Show your driver’s license
  • Apply for a lease or financing
  • Provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?  Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes (information about your creditworthiness), affiliates from using your information to market to you or sharing for nonaffiliates to market to you.  State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates:  Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include financial companies such as Infiniti of Ontario, Metro Nissan of Redlands, Metro Nissan of Montclair and Fontana Mazda.

Nonaffiliates:  Companies not related by common ownership or control. They can be financial and nonfinancial companies. We do not share with nonaffiliates for them to market to you.

Joint marketing:  A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include vehicle finance companies and related financial institutions

DISPUTE RESOLUTION AND AGREEMENT TO ARBITRATE

Except where and to the extent prohibited by law, by using the Services, you and DEALERSHIP agree that, if there is any controversy, claim, action, or dispute arising out of or related to your use of the Services or the breach, enforcement, interpretation, or validity of this Policy or any part of it (“Dispute”), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. Notice shall be sent to:

  • DEALERSHIP, at the address below or
  • You, at the address we have on file for you.

Both you and DEALERSHIP agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. Other rights that you and we would otherwise have in court will not be available, or will be more limited in arbitration, including discovery and appeal rights. All such disputes shall be exclusively submitted to the American Arbitration Association at www.adr.org for binding arbitration under its rules then in effect, before one arbitrator to be mutually agreed upon by both parties.  The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability, or formation of this Policy, including any claim that all or any part of this Policy is void or voidable.

CHOICE OF LAW

This Policy has been made in and shall be construed in accordance with the laws of the State of California, without giving effect to any conflict of law principles.  Any disputes or claims not subject to the arbitration provision discussed above shall be resolved by a court located in the State of California and you agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

HOW WE RESPOND TO DO-NOT-TRACK SIGNALS

At this time our website does not recognize automated browser signals regarding tracking

mechanisms, which may include “Do Not Track” instructions.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Policy from time to time. When we do, we will also revise the “Effective Date” at the top of this Policy. If we make material changes to the Policy, we will notify you by placing a prominent notice on our website and/or by sending you an email at the email address we have on file for you. We encourage you to periodically review this Policy to keep up to date on how we are handling your personal information.

CONTACT US

If you have any questions, comments or concerns about our privacy practices or this Policy, please contact us at: Puente Hills Mazda, 17723 Gale Avenue, City of Industry, CA 91748; www.phmazda.com; privacy@phmazda.com; or 833-967-0019.

 

As COVID-19 continues to affect so much of daily life, we want to assure you that Puente Hills Mazda is working diligently to minimize any disruptions to our business. We have a solid continuity plan in place, and our business and ability to perform our job duties still remains strong. We have a duty to our customers to continue business as usual to the best of our abilities as we navigate this current new reality. This is why although our Sales department is closed temporarily, we have decided to keep our Service department open to serve you. We have taken extreme measures to protect the safety of our employees, customers, and future customers from contracting the Coronavirus. We have enacted an in-store policy that requires all employees to thoroughly wash and disinfect their hands several times a day. Every hour on the hour we will wipe down and disinfect all our desks, computer equipment, customer lounges, meeting areas, and all other areas of the dealership that our customers have access to. Our dealership is equipped with hand sanitizers throughout the showroom that our customers may use freely. We will for the time being not shake hands with customers or physically touch in any way any customers and patrons of our dealership. We hope that this will help alleviate any concerns that you may have about your safety and ability to visit our dealership.

We will continue to monitor and assess how the situation evolves, and how COVID-19 is impacting our customers, colleagues and communities. If anything arises that we need to share with you, we will.